Job
Sr. Customer Success Advisor
Illumio
About
Strategic business partner role focused on customer adoption, renewals, and expansion for Illumio's breach containment platform.
Requirements
- 5+ years of experience in Customer Success, Technical Account Management, or Professional Services
- Experience in Cyber Security or Enterprise SaaS
- Bilingual proficiency in German and English
- Excellent communication and presentation skills
Responsibilities
- Develop cross-functional knowledge across IT Security and Operations
- Drive customer adoption and health
- Manage renewals and identify expansion opportunities
- Establish trusted advisor relationships with executive stakeholders
- Build strategic roadmaps for customers
Benefits
- Equity
- Commission
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