All jobs

Job

Senior Customer Success Architect, CEUR

GitLab

Germany, Austria Remote Full Time Undisclosed
Closes in 26 days · Dec 1, 2026

About

Serve as a trusted advisor for key customers, leveraging DevSecOps expertise to drive adoption and achieve business outcomes.

Requirements

  • Fluent German
  • Understanding of Git and branching strategies
  • Knowledge of software development lifecycle and pipeline
  • Understanding of CI/CD and DevSecOps
  • Prior experience in Customer Success or equivalent
  • Project management experience

Responsibilities

  • Partner with customers to turn business outcomes into actionable objectives
  • Guide customers on platform adoption and best practices
  • Act as the GitLab liaison for questions, issues, or escalations
  • Own a book of assigned customers
  • Build Customer Success Plans
  • Program manage account escalations

Benefits

  • Flexible Paid Time Off
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental Leave
Customer SuccessDevSecOpsGitLabGermanRemote

More jobs you might like