Senior Professional Services Engineer

About

A senior consulting and delivery role requiring deep GitLab, cloud, IaC, migration, security, and customer-advisory capability to help customers adopt GitLab successfully.

Requirements

• Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, Chef or Kubernetes
• Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure
• Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows
• Strong grounding in Security / AI technologies
• Experience delivering customer-facing services such as installation, migration, training, and advisory engagements
• Proven ability to independently manage one or more projects and lead other engineers
• Strong communication skills in English
• Ability to work effectively in a fully remote, asynchronous environment

Responsibilities

• Deliver GitLab Professional Services engagements including installation, migration, training, and advisory services
• Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using IaC
• Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab
• Partner with Engagement Managers and Project Managers to improve delivery consistency
• Serve as a trusted technical advisor for customers
• Interface with GitLab’s product and engineering teams to unblock customer outcomes
• Mentor Associate and Intermediate Professional Services Engineers
• Manage and deliver multiple customer engagements at once

Benefits

• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave