Job
Director of Customer Lifecycle (CRM)
Almedia
About
We're looking for a highly analytical, data-driven Director of Customer Lifecycle (CRM) who will architect a sophisticated, machine-learning-adjacent customer lifecycle engine.
Requirements
- Data Fluency & Measurement Rigor
- Hands-on Platform Mastery (e.g., Braze)
- Complex Data Architecture Instincts
- High-Volume B2C Experience
Responsibilities
- Own Lifecycle Architecture & First-Day Experience
- Build Algorithmic Personalization
- Drive Rigorous Experimentation
- Partner on Data Schema
- Execute & Scale
Benefits
- Equity in Almedia
- Central Berlin Office
- Transport subsidy
- Breakfasts and lunches
- Language learning
- Urban Sports Club
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