Job
Solutions Consultant
Kon-X Group
About
Kon-X is seeking a Solutions Consultant to understand customer problems and sell practical solutions across Building Materials, Energy, Construction and Real Estate. The consultant will own the customer journey from discovery and proposal through award, delivery and handover.
Requirements
- Bachelor's degree in electrical/electronic, mechanical or civil engineering, building services, construction technology, quantity surveying or a closely related technical discipline.
- 2+ years of experience applying technical knowledge in B2B solution sales, specification sales or customer-facing project delivery.
- Evidence of diagnosing customer needs, developing technical proposals and progressing opportunities through award or delivery.
- Ability to read drawings, BOQs, product datasheets or system specifications and translate them into customer proposals.
- Experience conducting site visits, coordinating technicians or installers, and working with qualified specialists to resolve delivery issues.
- Experience preparing technical-commercial quotations, presentations or tenders with sound pricing and margin judgment.
- Practical CRM and pipeline management, strong follow-through, and working knowledge of Word, Excel and PowerPoint.
- Clear technical communication, customer-facing confidence and judgment about when specialist design, safety or commercial approval is required.
Responsibilities
- Develop target accounts among developers, contractors, consultants, property owners, corporates and industrial clients; identify projects and decision-makers.
- Lead discovery meetings and site visits; diagnose operational needs, technical constraints, budgets and decision criteria before proposing a solution.
- Translate customer requirements into options spanning products, energy systems, construction services, connected buildings and after-sales support.
- Own assigned opportunities and jobs from first contact through proposal, award, installation, customer acceptance and closeout against agreed targets.
- Maintain accurate CRM and job records covering needs, scope, value, milestones, next steps, risks and customer commitments.
- Interpret drawings, BOQs and product data; prepare scopes, bills of materials, quotations and tenders with QS and specialist input.
- Work with OEMs, suppliers and technical specialists to confirm compatibility, availability, lead times, training and support before making commitments.
- Present demonstrations and solution value, answer technical and commercial questions, negotiate within approved limits and secure customer decisions.
- Build relationships with manufacturers, integrators, installers and referral partners; coordinate joint opportunities and provide technical input for marketing.
- Coordinate assigned technicians and installers on awarded jobs; monitor scope, schedule, quality and site issues, escalating specialist and safety decisions appropriately. Obtain customer sign-off and close outstanding items.
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