Sales Operations Analyst

About

Calabrio is hiring a Remote Sales Operations Analyst to analyze sales data, optimize sales processes, manage CRM systems, and provide insights that improve sales performance and operational efficiency.

Requirements

• Must be based in the US in EST or CT time zone only
• Bachelor's degree in Accounting, Finance, Business Management, or related field (or equivalent working experience)
• 3-4 years experience working in Data Analytics, Economics, Finance or related field, with at least 2+ years within a SaaS organization
• Advanced Excel and data visualization skills
• Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI)

Responsibilities

• Update and send out weekly and monthly pipeline, bookings, and key metrics reports to executive leadership and board members
• Analyze sales data to identify trends, patterns, and growth opportunities
• Develop dashboards and reports on sales performance metrics such as revenue, pipeline, conversion rates, and quota attainment
• Monitor KPIs including pipeline velocity, win rates, and sales cycle length
• Perform variance and trend analysis on sales results and forecasts
• Maintain CRM systems (e.g., Salesforce, HubSpot) to ensure data integrity and accurate reporting
• Conduct data audits and implement data governance standards
• Collaborate with marketing on lead quality and finance on revenue and commission reporting

Benefits

• 401(k) with company matching
• Medical, dental, and vision insurance
• Disability and life insurance
• Flexible PTO, paid holidays, and parental leave
• Tuition reimbursement
• Training and development from industry-leading experts