Remote Technical Account Manager

About

Technical Account Manager to own and elevate Yuno's technical customer relationships across Latin America, leading a team of TAMs and managing complex customer challenges.

Requirements

• 5+ years of experience in technical account management or integration engineering
• Proven track record of leading or mentoring technical teams
• Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools
• Proficiency in web fundamentals: HTML, CSS, JavaScript, RESTful APIs, and modern frameworks
• Hands-on experience in at least one server-side language: Golang, Python, Node.js, or equivalent
• Familiarity with server and database technologies including Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, or similar

Responsibilities

• Serve as the senior technical point of contact for strategic accounts
• Lead high-level discussions with customer leadership around technical strategy
• Define and implement best practices for technical onboarding and integration delivery
• Partner with developers and senior engineers to provide strategic technical guidance
• Collaborate with Product and Development teams to customize platform capabilities

Benefits

• Competitive Compensation
• Remote Work
• Home Office Bonus
• Work Equipment
• Stock Options
• Health Plan
• Flexible Days Off